Loading...

ABOUT COOPER TEESSIDE.

Find out more about what we do and our team.

Explore the dealership

Meet the team

0 items found Done
  • No filters have been added

No news found with your current search criteria.

John Curry

Head Of Business

Michael Mullaney

Local Business Development Manager

Martin Grimes

New Car Sales Manager

Chris Shearer

Aftersales Manager

CUSTOMER REVIEWS

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

The service was good and prompt once my car was booked in and repaired.

Service

Everything was done right even during the current crisis.

Service

Friendly & helpful

Service

Because you can always feel the difference after you pick your vehicle up

Service

Great service

Service

As above

Service

Very quick, professional repair and at a very reasonable price.

Service

Brad called me the day before my booking to confirm everything and kept me informed right through to collecting myvehicle

Service

My car needed to be kept for multiple days and a courtesy car was quickly sourced for me which was greatly appreciated. The issue I had was my car was quickly found and was fixed quickly.

Service

Work was done to a high standard and all staff were helpful and courteous.

Service

I couldn't have asked for a better service.

Service

Keep you informed

Service

Excellent customer service.

Service

Good communication throughout

Service

Everything that required attention was accurately and professional sorted out

Service

you did what you promised with good staff pleasant and capable

Service

The problem was sorted out quickly an efficiently. I was kept fully informed on the type of work taking place and how long it would take by a pleasant and knowledgable BMW employee. My car was returned to me in very clean condition

Service

Communication and time my vehicle was kept was not good enough.

Service

Completely satisfied with overall service

Service

again very good service

Service

The telephone and face to face contact with the service department staff, namely Graham and Jill, was first class.

Service

Good customer service.

Service

Everything excellent

Service

Easy to book car in, all staff at Cooper Teeside friendly & helpful, kept fully informed, car ready ahead of time, thank you

Service

I was kept informed & all agreed work completed on time

Service

Friendly and helpful staff.

Service

I am a. happy customer

Service

From arriving till leaving Cooper Teesside all my expectations were meet.

Service

I was kept advised of progress and issues by a very polite and well mannered advisor.

Service

I have dealt with Cooper Teesside and its personnel for the last 15 years and I have found them to be professional, efficient and welcoming from the staff up to the Managers.

Service

It's less than a month since the service. Difficult to know technically how good that has been, but the car seems to be OK (so far, so good). The staff were very pleasant and helpful.

Service

I was completely satisfied and will book again for my next service

Service

Team worked well during most difficult circumstances

Service

Love the car but had to take car back as service light still appearing and error with rear brake light that was informed to the garage at the time of the service.

Service

Our point of contact was so welcoming

Sales

I was made to feel comfortable straight away when I entered the showroom. I was kept informed the whole way through the build and when it came to delivery it was handed over with ease and I drove away very happy.

Sales

Suvodeep Paul made the transition of picking up my new car very easy. He was very polite and professional. He answered any questions I had and made the process a very pleasant experience. Cant thank him enough.

Sales

The whole process of changing my car ran smoothly

Sales

Good service, Suvodeep always happy to help with any queries.

Sales

Sales advisor made sure that I had a good experience.

Sales

Kept informed and updated regularly.

Sales

Everything from the service and the car were great.

Sales

Highly recommended dealing with Jonathan Sutcliffe - friendly, professional and patient (sorry!) He kept in regular contact and did everything that he could to ensure customer satisfaction with my purchase.

Sales

Excellent customer service from Tom at Teeside Cooper BMW, he went above and beyond to make sure we left with the perfect car and a smile on our faces!

Sales

It's been difficult time for all and the salesman Michael Deo went over and above to find me a car and do me a fair deal

Sales

Sales team and finance manager extremely helpful

Sales

Everyone at Coopers Teesside were really attentive to my needs. Suvodeep Paul, who looked after me, was really knowledgeable and helpful.

Sales

Once the deal had been agreed everything was concluded swiftly and efficiently.

Sales

Michael D was excellent, the car was ready on time and the product is good.

Sales

For the overall excellent experience we had at Coopers of Stockton.

Sales

Overall I am completely satisfied with experience at Cooper Teesside. Georgina was very helpful throughout the purchase of the car and actually delivered the car a day early than we had originally agreed so that was nice.