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ABOUT COOPER TEESSIDE.

Find out more about what we do and our team.

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John Curry

Head Of Business

Martin Grimes

New Car Sales Manager

Chris Shearer

Aftersales Manager

CUSTOMER REVIEWS

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

Pleased with the service and staff

Service

When car goes in for service it is always ready for collection at the time given. If they find a problem while doing the service they advise you immediately .

Service

When arriving, it appears that the call centre hadnt actually given a job to the garage, merely booked me in for a 10minute assessment/repair, garage advised that it would take longer than 10 mins to get the car on the ramp and check the tyre

Service

Quick and accommodating staff/facilities

Service

Nick was excellent. He kept me informed throughout the whole process from ordering to completion and collection of my new car. Great service.

Sales

Due to the garage being so busy we weren't able to complete the handover in a bay and the car was not the cleanest on the inside.