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ABOUT COOPER TEESSIDE.

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John Curry

Head Of Business

Martin Grimes

New Car Sales Manager

Chris Shearer

Aftersales Manager

CUSTOMER REVIEWS

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

From arriving till leaving Cooper Teesside all my expectations were meet.

Service

I am a. happy customer

Service

I was kept advised of progress and issues by a very polite and well mannered advisor.

Service

I was completely satisfied and will book again for my next service

Service

It's less than a month since the service. Difficult to know technically how good that has been, but the car seems to be OK (so far, so good). The staff were very pleasant and helpful.

Service

I have dealt with Cooper Teesside and its personnel for the last 15 years and I have found them to be professional, efficient and welcoming from the staff up to the Managers.

Service

Team worked well during most difficult circumstances

Service

Love the car but had to take car back as service light still appearing and error with rear brake light that was informed to the garage at the time of the service.

Service

Once problem with my car was identified it was dealt with in an prompt and efficient manner.

Service

The work was done to a very high standard, the car had to stay the night due to a part not being in stock, however this was not an issue as the service advisor extended my insurance on the courtesy car.

Service

Graham was excellent to deal with.

Service

Superb professional service.

Service

On entering the the car showroom it just feels special ,spick and span and gleaming cars. Reminds me what BMW is all about.

Service

Excellent staff who can't do enough to make sure everything goes well

Service

all went to plan.very professional and pleasant

Service

Great service from start to finish as always, thats the reason I bought my new car from them

Service

Superb customer service from Josh at Cooper Teesside. I have always, and will continue to always go through him for my MOT and Service. He offers nothing more than complete honesty and satisfaction everytime and should be commended for it.

Service

Always cheerful staff

Service

No problems work completed in good time

Service

Extremely satisfied.

Service

Service completed efficiently and in good time scale.

Service

Efficient, friendly and very helpful on this occasion

Service

Because everything was perfectly done

Service

Replacement of the front offside strut cured the annoying suspension rattle and the car drove as new again.

Service

Very helpful staff

Service

No waiting around. Immediate attention.

Service

Very efficient and safe

Service

Ive haved excellent service to date. I have been kept informed throughout the service process. Staff are always polite and courteous.

Service

Efficient service

Service

Very professional service in the current difficult times.

Service

The required service was effected without question or reserve.

Service

Highly recommended service staff is very polite and very warm welcoming very helpful understanding bmw Preston farm Stockton is the best

Service

No hassle. Easy to deal with.

Service

Debbie at Stockton Dealership was excellent

Service

Excellent customer service

Service

All staff listened to my requirements kept me informed in the difficult surcumstances at present

Service

Excellent service I knew what was happening

Service

All aspects were carried out as planned to a good standard and seemed good value for money.

Service

Michael D was excellent, the car was ready on time and the product is good.

Sales

For the overall excellent experience we had at Coopers of Stockton.

Sales

Overall I am completely satisfied with experience at Cooper Teesside. Georgina was very helpful throughout the purchase of the car and actually delivered the car a day early than we had originally agreed so that was nice.

Sales

Great friendly service

Sales

I GOT WHAT I WAS LOOKING FOR AND I FELT THAT THE SALESMAN DID EVERYTHING HE COULD TO ACHIEVE THIS FOR ME

Sales

helpfull staff

Sales

Suvodeep Paul the best sales manager I have dealt with

Sales

Very friendly sales staff

Sales

Through no fault of theirs there was a delay in getting the car, due to covid 19 and the transport company. That said Tom kept us informed even gave us vouchers and a full tank of petrol.

Sales

Kept us informed about the delivery date and on the day everything about the new car was explained

Sales

Suvdeep from motability was very friendly and answered any questions that we had 10+ service

Sales

I love my new car and the staff made the process of buying very easy

Sales

Staff very friendly and helpful