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From arriving till leaving Cooper Teesside all my expectations were meet.
I am a. happy customer
I was kept advised of progress and issues by a very polite and well mannered advisor.
I was completely satisfied and will book again for my next service
It's less than a month since the service. Difficult to know technically how good that has been, but the car seems to be OK (so far, so good). The staff were very pleasant and helpful.
I have dealt with Cooper Teesside and its personnel for the last 15 years and I have found them to be professional, efficient and welcoming from the staff up to the Managers.
Team worked well during most difficult circumstances
Love the car but had to take car back as service light still appearing and error with rear brake light that was informed to the garage at the time of the service.
Once problem with my car was identified it was dealt with in an prompt and efficient manner.
The work was done to a very high standard, the car had to stay the night due to a part not being in stock, however this was not an issue as the service advisor extended my insurance on the courtesy car.
Graham was excellent to deal with.
Superb professional service.
On entering the the car showroom it just feels special ,spick and span and gleaming cars. Reminds me what BMW is all about.
Excellent staff who can't do enough to make sure everything goes well
all went to plan.very professional and pleasant
Great service from start to finish as always, thats the reason I bought my new car from them
Superb customer service from Josh at Cooper Teesside. I have always, and will continue to always go through him for my MOT and Service. He offers nothing more than complete honesty and satisfaction everytime and should be commended for it.
Always cheerful staff
No problems work completed in good time
Service completed efficiently and in good time scale.
Efficient, friendly and very helpful on this occasion
Because everything was perfectly done
Replacement of the front offside strut cured the annoying suspension rattle and the car drove as new again.
Very helpful staff
No waiting around. Immediate attention.
Very efficient and safe
Ive haved excellent service to date. I have been kept informed throughout the service process. Staff are always polite and courteous.
Very professional service in the current difficult times.
The required service was effected without question or reserve.
Highly recommended service staff is very polite and very warm welcoming very helpful understanding bmw Preston farm Stockton is the best
No hassle. Easy to deal with.
Debbie at Stockton Dealership was excellent
Excellent customer service
All staff listened to my requirements kept me informed in the difficult surcumstances at present
Excellent service I knew what was happening
All aspects were carried out as planned to a good standard and seemed good value for money.
Michael D was excellent, the car was ready on time and the product is good.
For the overall excellent experience we had at Coopers of Stockton.
Overall I am completely satisfied with experience at Cooper Teesside. Georgina was very helpful throughout the purchase of the car and actually delivered the car a day early than we had originally agreed so that was nice.
Great friendly service
I GOT WHAT I WAS LOOKING FOR AND I FELT THAT THE SALESMAN DID EVERYTHING HE COULD TO ACHIEVE THIS FOR ME
Suvodeep Paul the best sales manager I have dealt with
Very friendly sales staff
Through no fault of theirs there was a delay in getting the car, due to covid 19 and the transport company. That said Tom kept us informed even gave us vouchers and a full tank of petrol.
Kept us informed about the delivery date and on the day everything about the new car was explained
Suvdeep from motability was very friendly and answered any questions that we had 10+ service
I love my new car and the staff made the process of buying very easy
Staff very friendly and helpful