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The service was good and prompt once my car was booked in and repaired.
Everything was done right even during the current crisis.
Friendly & helpful
Because you can always feel the difference after you pick your vehicle up
Very quick, professional repair and at a very reasonable price.
Brad called me the day before my booking to confirm everything and kept me informed right through to collecting myvehicle
My car needed to be kept for multiple days and a courtesy car was quickly sourced for me which was greatly appreciated. The issue I had was my car was quickly found and was fixed quickly.
Work was done to a high standard and all staff were helpful and courteous.
I couldn't have asked for a better service.
Keep you informed
Excellent customer service.
Good communication throughout
Everything that required attention was accurately and professional sorted out
you did what you promised with good staff pleasant and capable
The problem was sorted out quickly an efficiently. I was kept fully informed on the type of work taking place and how long it would take by a pleasant and knowledgable BMW employee. My car was returned to me in very clean condition
Communication and time my vehicle was kept was not good enough.
Completely satisfied with overall service
again very good service
The telephone and face to face contact with the service department staff, namely Graham and Jill, was first class.
Good customer service.
Easy to book car in, all staff at Cooper Teeside friendly & helpful, kept fully informed, car ready ahead of time, thank you
I was kept informed & all agreed work completed on time
Friendly and helpful staff.
I am a. happy customer
From arriving till leaving Cooper Teesside all my expectations were meet.
I was kept advised of progress and issues by a very polite and well mannered advisor.
I have dealt with Cooper Teesside and its personnel for the last 15 years and I have found them to be professional, efficient and welcoming from the staff up to the Managers.
It's less than a month since the service. Difficult to know technically how good that has been, but the car seems to be OK (so far, so good). The staff were very pleasant and helpful.
I was completely satisfied and will book again for my next service
Team worked well during most difficult circumstances
Love the car but had to take car back as service light still appearing and error with rear brake light that was informed to the garage at the time of the service.
Our point of contact was so welcoming
I was made to feel comfortable straight away when I entered the showroom. I was kept informed the whole way through the build and when it came to delivery it was handed over with ease and I drove away very happy.
Suvodeep Paul made the transition of picking up my new car very easy. He was very polite and professional. He answered any questions I had and made the process a very pleasant experience. Cant thank him enough.
The whole process of changing my car ran smoothly
Good service, Suvodeep always happy to help with any queries.
Sales advisor made sure that I had a good experience.
Kept informed and updated regularly.
Everything from the service and the car were great.
Highly recommended dealing with Jonathan Sutcliffe - friendly, professional and patient (sorry!) He kept in regular contact and did everything that he could to ensure customer satisfaction with my purchase.
Excellent customer service from Tom at Teeside Cooper BMW, he went above and beyond to make sure we left with the perfect car and a smile on our faces!
It's been difficult time for all and the salesman Michael Deo went over and above to find me a car and do me a fair deal
Sales team and finance manager extremely helpful
Everyone at Coopers Teesside were really attentive to my needs. Suvodeep Paul, who looked after me, was really knowledgeable and helpful.
Once the deal had been agreed everything was concluded swiftly and efficiently.
Michael D was excellent, the car was ready on time and the product is good.
For the overall excellent experience we had at Coopers of Stockton.
Overall I am completely satisfied with experience at Cooper Teesside. Georgina was very helpful throughout the purchase of the car and actually delivered the car a day early than we had originally agreed so that was nice.